Engaging for Impact

Who this program is for

Engaging for Impact is designed for professionals responsible for building relationships, consulting with stakeholders, engaging communities or creating support for projects, services and organisational priorities.

• Project and program managers
• Community and stakeholder engagement professionals
• Government and local government employees
• Communications and consultation professionals
• Change, transformation and policy teams
• Leaders working across complex stakeholder environments

Why Engaging for Impact?

We believe the best way to build confidence in engagement is through practice — not just theory.

No matter how strong the engagement plan is, its success will ultimately be shaped by the conversations people have.

Engaging for Impact has been designed around practical application. It helps participants build the confidence, judgement and interpersonal skills needed to engage effectively, particularly when the conversation does not go according to plan.

This nationally recognised accredited program is grounded in real projects, realistic scenarios and the realities of working with people.

Most engagement training focuses on frameworks.

We teach what happens when those frameworks walk into the room.

Our facilitators bring decades of practical experience working alongside councils, government agencies, not-for-profits and organisations delivering complex projects.

Participants do not simply learn the principles of engagement. They develop the confidence to apply them.

What you will learn

• Identify and analyse relevant stakeholders
• Clarify the purpose and desired outcomes of engagement
• Select engagement approaches suited to the situation
• Plan stakeholder and community engagement activities
• Communicate effectively across different stakeholder groups
• Ask better questions and listen for what matters
• Navigate resistance, emotion and competing priorities
• Adapt when engagement conversations do not go as expected
• Build trust and maintain productive relationships
• Evaluate engagement outcomes and identify improvements

How the program runs

Participants explore a realistic engagement case before applying the tools to a current project, relationship or workplace challenge.

• Live, facilitator-led learning
• Practical tools and engagement templates
• Realistic stakeholder scenarios
• Guided reflection and discussion
• Peer learning
• Workplace application

When formal learning ends. Your development continues.

Every program includes two years of access to the Leaders Lounge community and social learning platform, helping participants turn learning into lasting leadership behaviour.

Beyond the program

• The Situation Room

  Bring a real leadership challenge, test your thinking and gain perspectives beyond your immediate workplace.

• The Practice Portal

  Practice feedback, conflict resolution, stakeholder conversations, delegation and other essential leadership skills before applying them at work.

• Monthly Masterclasses

  Continue learning through expert-led sessions on leadership, communication, workplace culture and organisational capability.

• Continued Development

  Access additional programs, workshops and executive coaching at exclusive member rates.

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